RS Mitra Keluarga Kalideres Receive Sanction from Jakarta Health Agency

Medical audit concluded that the emergency department’s physicians have carried out emergency procedures in accordance with professional standards

Jakarta, September 25, 2017- Management of Mitra Keluarga Kalideres Hospital respects  Jakarta Health Agency’s resolution in relation to the case of Tiara Debora who passed away on September 3, 2017. The Jakarta Health Agency stated that although there has been a failure in management part, the hospital has carried out proper clinical emergency procedures in accordance with the professional standards and physician’s competence.

“We respect the decision of the Jakarta Health Agency as the regulatory body. We will study all decisions and recommendations submitted by the Jakarta Health Agency and are committed to comply with all relevant laws and regulations to improve Mitra Keluarga Hospital’s services to the community,” said Mitra Keluarga Hospital’s spokesperson Nendya Libriyani.

The Jakarta Health Agency has issued a sanction letter of no. 1796 Year 2017 to Mitra Keluarga Kalideres Hospital and that based on medical audit conducted by Indonesian Doctors Association (IDI) team, they concluded that physicians of Mitra Keluarga Kalideres’ Emergency Department have performed emergency procedures in accordance with professional standards and competence. However, based on the management audit conducted by joint team of the Jakarta Health Agency and the Ministry of Health, Mitra Keluarga Kalideres Hospital has yet to meet the relevant laws and regulations.

The Jakarta Health Agency then decided to impose a sanction to PT Ragamsehat Multifita as the owner of Mitra Keluarga Kalideres Hospital to restructure the hospital management including its director in accordance with the competency standard within one month after the issuance of such sanction. Mitra Keluarga Kalideres Hospital must be accredited within 6 months after the issuance of such sanction. If the two points are not  met within such time, then the Jakarta Health Agency might revoke operating license of Mitra Keluarga Kalideres Hospital.

Furthermore, Mitra Keluarga Kalideres Hospital is obliged to coordinate with the Jakarta Health Agency in providing monthly progress report and should continuously improve the capacity and competency of medical staff, healthcare and non-healthcare staff.

Mitra Keluarga at a Glance

Mitra Keluarga built its first hospital back in 1989 and currently owns and operates twelve hospitals, of which eight are located in Greater Jakarta, three in Surabaya, East Java, and one in Tegal, Central Java. Typically, the hospitals are equipped with emergency rooms, outpatient clinics, inpatient wards, operating rooms, intensive care units and a pharmacy, as well as laboratory and radiology facilities. The hospitals also offer specialized services such as obstetrics, pediatrics, internal medicine, angioplasty, orthopedics surgery and neurosurgery, amongst others.

From its humble beginnings, Mitra Keluarga has transformed into one of Indonesia’s biggest private hospital operators by an intake of 1.86 million patients in 2016. It is the second largest private hospital in terms of hospital bed capacity with 1,810 operational beds as of 31 December 2016.

Mitra Keluarga employed more than 5,100 medical professionals including doctors, laboratory staff, nurses and therapists with more than 900 specialists practicing in all of its hospitals by 2016.

The company successfully listed its shares in the Indonesia Stock Exchange on March 24, 2015. With 18.0% free-float, Mitra Keluarga has a market capitalization of Rp37.39 trillion as of December 31, 2016. (IDX:MIKA).